Since 1993 Leaders in Food Service and Commercial Laundry Equipment Solutions

Services

Design Services

We can provide a complete kitchen and laundry technical design consultancy through our in-house CAD design department. Comprised of qualified and experienced personnel, we can provide quick generation and turnaround of drawings giving developers and operators the ability to make decisions quickly.

For large and complex food service equipment projects we work closely with leading kitchen design and management consultants from Dubai and overseas. Our clients benefit from working with qualified industry professionals who have the experience required by developers, architects and catering professionals.

With our associates and suppliers, we create cost effective designs and proposals. We design and specify installations that reflect the maximum value for the client, in terms of cost, efficiency and practicality.

Equipment Specification

We constantly monitor the market for the latest equipment, keeping abreast of the latest technologies and quality standards.

While we represent many manufacturers for various food service equipment, we can, maintain our independence when providing this service by offering alternatives to our own products if such is preferred by the client or the purpose. We are proud of the fact that the manufacturers represented by us are mostly market leaders in their respective segments and continue to share an equal and even higher commitment to quality in their products & services. All our products have impeccable performance records and are continually specified by many leading catering professionals from the world over.

Through our associate company TSSC (Sharjah), we are able to supply complete cold storage solutions to the hotel, catering and commercial markets.

Project Management

We have extended the planning, scheduling and controlling approach to include customer care at every step during and after the project life cycle. We oversee the project from design to hand over and training for the operators personnel. By utilizing our in-house resources as well as those of our associate companies and specialised manufacturers / vendors, we ensure that the installation is completed on time, within budget, and to the client’s satisfaction.

For large projects, we insist on a full time project manager being on site until hand over of the installation. From the installation of a few pieces of equipment to complex larger installations involving thousands of items for numerous speciality outlets, our project personnel bring a wealth of experience and skills honed by their years in the field to ensure timely and efficient execution of the project.

Quality Commitment

At TSSC, our commitment to quality is second to none.  The majority of our product line is ISO 9000 approved and the manufacturers follow the highest international quality standards certified by the relevant regulatory authorities in their respective regions/countries. We ensure that the quality of the equipment and installation matches the quality of the location and the expectation of the customer.

We have retained an independent quality management consultant to implement a continuous quality system into all our operations.

Our engineers and technicians have undergone training at our key supplier’s facilities so as to ensure they meet their quality requirements as well.

Installation and Maintenance

Our installation and maintenance personnel are trained in and familiar with not just our own product range, but also with a wide variety of Food Service, Cold Storage and Laundry equipment employed in the market through other vendors.

Our engineers and technicians have undergone training at our key suppliers’ facilities to ensure that the installation is right first time.  We maintain a sizeable in-house inventory of spare parts to minimise any down time of our installed equipment.

We guarantee all our installations for one year, and all equipment is also backed by the respective manufacturers’ warranties for the same period. A 24 hour emergency callout service on all days is also available along with extended warranty and equipment maintenance services.

Our spare parts division includes a showroom for independent units’ sales of refrigeration & catering equipment parts.